A burner that clicks but won't produce a flame is usually caused by a clogged burner port, a misaligned burner cap, a worn spark igniter, or a failed spark module. On Wolf ranges with dual-stacked burners, only one tier of ports may be blocked — cleaning or realigning the cap often solves it. If multiple burners won't light, the spark module that controls all igniters is the more likely cause.

Uneven heating in a convection oven almost always traces to a failed convection fan motor, a broken heating element (on dual-fuel models), or a temperature sensor that's drifted out of calibration. On Wolf and Thermador dual-convection ranges, each fan is independent — if one fails, you get a hot zone on one side and a cold zone on the other. Replacing the correct fan motor resolves it.

No. If you smell gas near your stove, turn off the burners, do not use any electrical switches, open windows, and leave the area. Call your gas utility first to confirm the supply line is safe. Then schedule a repair — the source is typically a loose fitting behind the unit, a cracked gas valve, or a failed burner seal that we can diagnose and fix on-site.

Wolf fault codes correspond to specific component failures — oven temperature sensor, runaway temperature, ignition fault, door lock issue, or control board problem. The exact meaning depends on the model and production year. We read the code, cross-reference it with Wolf's service documentation, and diagnose the actual failed component before quoting the repair.

Many repairs — igniter replacement, burner service, control board swap, convection fan motor — can be done with the range in place. Repairs that require access to the back panel, gas connection, or electrical junction (such as gas valve replacement or wiring repairs) require pulling the unit out. Professional ranges weigh 400–600 pounds, so we handle the move safely and reconnect gas and electrical to code after the work is done.

Yes. Rangetops — Wolf RT series, Viking Professional rangetops, Thermador Professional rangetops — use the same burner systems and gas infrastructure as full ranges. Service access is different because rangetops are installed in countertop cutouts, but the components and diagnostics are the same. We service both on the same visit when needed.

Most stove repairs are completed during the first visit when the failed part is something we carry on the truck — igniters, spark modules, temperature sensors, common control boards. Repairs that require ordering an OEM part for a specific Wolf, Thermador, or Viking model take longer. We tell you the timeline upfront after diagnosis.

Yes. We charge a diagnostic fee for the technician's visit and inspection. When you approve the repair, the diagnostic fee is waived — your service call costs nothing on a completed job. See our current promotions for details on waived diagnostic fees and other active offers.